Product Complaints/Adverse Reactions

Consumers: To report an adverse event such as a reaction to a medication, the product not working as expected, or the quality issue such as leaking or damaged Zoetis product, contact your Veterinarian or local Zoetis representitive.

For live assistance, please contact us Monday-Friday between 08:00 and 16:00 on 011 245 3300. If you have an immediate emergency, please contact your local Veterinarian or emergency clinic for care.

Medicines – Report on Suspected Adverse Reactions

Section One: Person

Name, address and telephone number of reporter:

* Required

Name, address and telephone number of veterinarian involved:

Section Two: Animal
Section Three: Problem

Adverse complaints or

Product complaints

Were there any sequelae?

Section Four: Product

Please list all veterinary medicines, stock remedies and vaccines administered.




Ordering Products

Fax no. for Orders:
+27 21 427 6442
Email address for Orders:
Physical Address:
Zoetis South Africa (Pty) Ltd.
Co. Reg. No.: 2012/001825/07
6th Floor, North Wing, 90 Rivonia Road, Sandton, 2196.
+27 11 245 3300 or 0860 ZOETIS (0860 963847)

Terms of sale

Postal Address

Zoetis South Africa (Pty) Ltd
PostNet Suite 53
Private Bag 9976